Cupcakes by Jackie

Cupcakes by JackieCupcakes by JackieCupcakes by Jackie
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    • Home
    • Cupcake bouquets
    • Delivered Bouquets
    • Cupcake platters
    • Bento boxes
    • Numbers Letters
    • Contact Jackie
    • FAQ's

Cupcakes by Jackie

Cupcakes by JackieCupcakes by JackieCupcakes by Jackie
  • Home
  • Cupcake bouquets
  • Delivered Bouquets
  • Cupcake platters
  • Bento boxes
  • Numbers Letters
  • Contact Jackie
  • FAQ's

Frequently Asked Questions

Please message via the home page, facebook, instagram or 

call on 0434 845 984 or (07)55 000 181 if you cannot find an answer to your question.

Minis = Diameter 76mm Base 30mm Wall 23mm

Regular = Diameter 126mm Base 55mm Wall 35.5mm



  • Small orders (12 cupcakes or less) - Send a message or call at least 14 days before you need to pick up; For larger orders - message or call at least 1 month prior; For wedding orders -  message or call at least 3 months  prior.
  • Orders are not confirmed until full payment is received for small orders under $100.00 or 50% deposit is paid for larger orders over $100.00 with full payment due 14 days prior to pick up or delivery
  • In the case of messages, I will contact you and confirm your order (size, quantity etc)
  • Payment to be made via direct deposit or PayID 
  • Once payment is received a pick up date and time will be finalised
  • I am located in Pacific Pines which is 5 minutes from Movie World at the Gold Coast
  • Under special circumstances I can offer delivery to the following suburbs - Helensvale, Pacific Pines, Oxenford and Maudsland. There will be a delivery fee of $10.00 to addresses in these suburbs (personal note included)



Collection can be organised for Monday to Friday 2pm to 5pm, and Saturday evening between 6.30pm and 7.30pm . I will book in a specific pick up time with you for handover of your beautiful order. If you are unable to make the specified time, I will reschedule another suitable time. 


Unfortunately due to the nature of my custom products, I am unable to offer refunds. I am able to hold your order for up to 24 hours in certain circumstances, and may be able to offer delivery by special arrangement. If I amunable to fulfil your order for any reason I will offer a full refund.


Cupcakes by Jackie is a licenced fixed food business with Gold Coast City Council, an Accredited Individual Member of ACDN and ACADA, and fully insured. I am proud to offer a professional service to my customers and provide my cupcakes to the highest food safety standards.


  • Due to the custom nature of my production, colours may slightly vary (I endeavour to maintain consistency with my colours to the best of my ability)
  • Every flower is different just like in nature, so each of my beautiful creations is unique
  • Once an order has been picked up, Cupcakes by Jackie takes no responsibility for damage to the cupcake order. I recommend great care be taken to protect your order from movement in your vehicle
  • Cupcakes are best stored in a cool dry place, away from heat and direct sunlight. The cupcakes are best eaten within 4 days of pick up
  • Please contact me within 24 hours should there be any problems with your order
  •  Unless otherwise arranged, my cupcakes contain egg, dairy products and gluten. Whilst all care is taken, the food preparation surfaces have intermittent contact with nuts. I offer special order gluten free or vegan options.


Cupcakes are made with a Buttercake batter which has a smooth and subtle buttery taste. I also offer Gluten free vanilla  or Gluten free / Vegan vanilla, upon special request (surcharge may apply).


The buttercream is vanilla flavoured.


Cupcakes by Jackie

Gold Coast, Queensland Australia

0434 845 984

Copyright © 2022 Cupcakes by Jackie - All Rights Reserved

 Member of ACADA (Australian cake artists & decorators association) 

Member of ACDN (Australian cake decorators network) 


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